Deposit Success
Payment Method
Transaction Id
Transaction Date
Amount
Fee
Total Debited
Go to Games
Withdraw
Select your preferred withdrawal method below. Please note that certain withdrawal methods will only display after you have made a successful deposit.
To withdrawal your funds you need to forfeit your active bonus.

Funds available to withdraw:

Cancel Forfeit bonus
No withdrawal methods available – please contact support.
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If you wish to limit or self-exclude your account, click here.

Withdrawal
Payment Method
Transaction Id
Transaction Date
Amount
Fee
Total Debited
Balance
View your balance and handle pending transactions

Please contact support to update your personal details

Marketing Preferences
You would like to be informed about our products and services and to receiving communication in the following way:
E-Mail
Text Message
Telephone
Direct Mail
Onsite Messaging
If you would like to stop receiving marketing communications from us generally, you may de-select all tick boxes above. On the other hand, if you wish to stop receiving communications from us in any one particular medium specifically, please de-select the relevant tick box next to each communication method and we will stop communicating using that tick box. If you do not wish to decide now, you will also have the possibility to unsubscribe on each marketing communication that we send.
If you have any questions in relation to our services or privacy practices generally, please feel free to get in touch with our customer support on {{email}} to provide you additional information. In the event that you remain dissatisfied, we recommend that you close your account at which point we will only keep that data which is required by us to fulfil our legal obligations for a period of 5 year according to our retention policy specified within the Privacy Notice.
Verify your identity (KYC)
Verify your account to make withdrawals
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Please note that Joreels is licensed under the Malta Gaming Authority and UK Gambling Commission. As part of the regulatory requirements we will require you to take action at different touch points in your journey.
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Completed Requests
Gaming Limits
Here you can set and change financial and session limits at any time. The deposit limits are independent of the maximum limits mentioned on the deposit section.

You can reduce your limits here, with immediate effect. Any request to increase or remove a financial limit is subject to a 24 hour ‘cooling off’ period. You need to confirm your request once that waiting period has ended in order for the requested change to take effect. Please contact customer support to provide this confirmation. The original limit will remain active until then and in case you no longer want the change.

If you wish to remove a limit, please contact customer support.

Session Limit
Set new limit
Deposit Limit
Set new limit
Net Loss Limit
Set new limit
Wagering Limit
Set new limit
Take a Timeout Set new limit
Self exclude account Set new limit
Set session limit
Session limits will limit the amount of time you can stay logged into your account.

All your active session limits are shown below.
Select duration
Select duration
Minutes
Maximum amount of minutes which you can play over a certain period.
Add new limit
Go back to previous step
Set Deposit limit
Deposit limits enable you to set a limit on the amount of money you deposit into your account for a given period.

All your active Deposit limits are shown below.
Select duration
Select duration
Amount
Maximum amount which you can deposit over a certain period.
Add new limit
Go back to previous step
Set Wagering limit
Wagering limits allow you to limit the amount you can wager for the period selected

All your active Wagering limits are shown below.
Select duration
Select duration
Amount
Maximum amount which you can wager over a certain period.
Add new limit
Go back to previous step
Set Net Loss limit
Net loss limits allow you to control the maximum amount of money you can lose over the selected period.

All your active Net Loss limits are shown below.
Select duration
Select duration
Amount
Cumulated losses on games
Add new limit
Go back to previous step
Take a Timeout
If you wish to take a short break, you can do so by selecting one of the time periods below.

You will not be able to log in to this account for the duration of the chosen period. Once your timeout period has ended, your account will automatically become accessible.

Select duration
Select duration
Select period for Timeout
Proceed
Go back to previous step
Set Self Exclusion
Self-exclusion allows you to take a break from gambling, whether you just want to restrict your play or if it becomes something else other than fun and entertainment.

If you are having difficulty controlling your gambling and wish to add yourself to the UK National Online Self-Exclusion scheme, GAMSTOP, you may do so by visiting the following link – GAMSTOP

Upon accessing the GAMSTOP website, you will be prompted to supply some personal information including, but not limited to, first name, last name, e-mail address, date of birth and telephone number. Once you have input your personal information you will be asked to verify your attempt to register with GAMSTOP. Once you have confirmed your addition to the register, GAMSTOP will contact you to request some further information for security purposes (such as identity verification). Once GAMSTOP are satisfied with the information received, your request to be added to the GAMSTOP register will be complete.

You can also self-exclude below and for the chosen period all of your accounts operated by both Betit Operations Limited and MT SecureTrade Limited will be subject to your self-exclusion request. You will not be able to access your accounts until the self-exclusion period has ended, neither open new accounts.

Any balance remaining in your account will be refunded to you (any ‘running’ bets will continue in place and we will forward any subsequent winnings to you after the event is settled on request) and marketing communications will stop within 48 hours (unless they are already in the process of being dispatched). If you wish to activate a permanent self-exclusion, please contact customer support at [email protected] stating your reasons. The implementation of a self-exclusion requested by email is not immediate, we will confirm to you by email once it is in place.

Once your self-exclusion has ended, your account will remain closed unless you contact us to reactivate it. Reactivation is subject to a 24 hour ‘cooling off’ period, from the moment it is requested.